Booster Programme Update

The UK government & JCVI have announced this morning (15/11) that the Covid booster programme is to be rolled out to over 40's, and that 16-17yr olds are to be offered a second dose.

Please can we ask that you DO NOT call your surgery to enquire about this.  All eligible patients will receive an invitation once we have received the formal go ahead.


While certain COVID-19 restrictions are set to ease from the 19th of July as a health provider we politely ask that all patient attending St. Vincent Medical Centre or Hollybush Health Centre continue to wear face covering until further notice.  This is to ensure that we are taking every possible precaution to protect our patients and team members.

We would like to update you on how are services are running here at the surgery.

For the foreseeable future, many GP appointments will continue to be carried out over the phone through e-consultation or video consultation, if there is a clinical need for you to come into the practice you WILL be booked a face to face appointment.  We have also begun to introduce routine face to face appointments to our rotas.  You will be asked which appointment you would prefer when you call the surgery.

The Nursing Team are working hard to ensure their service is running as normally as possible.

Covid vaccines are now available to everybody over 18, all patients will be contacted in due course.

If you have an appointment to come into the surgery please:

Attend alone

Wear a face covering

Come as close to your appointment time as possible

DO NOT attend if you have any signs or symptoms of Covid-19

We appreciate that the telephone lines can be busy, we are working as hard as possible to keep any delay to a minimum, alternatively please email non-urgent queries to

Face Coverings 

We are beginning to increase the patients coming to the Practice, if you are attend we ask that you wear a face covering that covers your mouth and nose ,such as multi layered scarf, if you do not have a mask. This is to protect both you and our staff. Please bear with the staff when attending, they are doing their very best to keep both you and us as safe as possible.


Face coverings do NOT replace social distancing. If you have symptoms of COVID-19 (cough, and/or high temperature, and/or loss of, or change in your normal sense of smell or taste – anosmia), do NOT attend the surgery, you and your household must isolate at home: wearing a face covering does NOT change this. You should arrange to have a test for COVID-19 via or calling 119.

How to Request a Repeat Prescription

If you are on regular medication it may not be necessary to see the doctor when you need a further supply. In this case you can order your prescription by:-

  • Using SystmOnline, our internet appointment and prescription service   
  • Bringing your request slip into the surgery   
  • Posting your request slip (if you want your prescription posted back to you please enclose a stamped, addressed envelope).   
  • Telephoning the practice and leaving a message on the answerphone.   
  • E-mailing our reception ( for 77 Thorne Road and for Hollybush Health Centre).

Please allow 72 hours for the prescription to be processed. At times it will be necessary to review your treatment and you will then be asked to make an appointment with the doctor. 

Please note: you will need to register for SystmOnline with the surgery before you can order your prescription. You need to collect an on-line registration form from reception. Once you have completed and returned this, you will be provided with a password.

Your prescription can be ordered and collected by a local chemist of your choice.  If you would like to sign up for this service please complete the consent form by clicking here.

Electronic Prescription Service

EPS Information

A new way to get your medicines and appliances

The Electronic Prescription Service for our patients means that, if the service is right for you, you can change the way we send your prescription to your chosen chemist. EPS could save you time, both at the surgery and at the chemist and will give you more choice about where you collect medication from. If you would like further information on this service please click on the leaflet below, if you decide that EPS is something you are interested in please complete the form below and return it to us at the surgery or to your chosen chemist.

Information Leaflet

Application Form

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